{"id":3537,"date":"2026-03-02T11:15:00","date_gmt":"2026-03-01T23:15:00","guid":{"rendered":"https:\/\/techservices.manukau.ac.nz\/?page_id=3537"},"modified":"2026-03-02T11:30:21","modified_gmt":"2026-03-01T23:30:21","slug":"windows-11-upgrade-staff-faqs","status":"publish","type":"page","link":"https:\/\/techservices.manukau.ac.nz\/index.php\/staff-guides\/windows-11-upgrade-staff-faqs\/","title":{"rendered":"Windows 11 Upgrade \u2013 Staff FAQs\u00a0"},"content":{"rendered":"<p><span data-contrast=\"auto\">As part of our ongoing programme to strengthen and modernise our digital services, all Unitec and MIT\u00a0devices will be upgraded to\u00a0<\/span><b><span data-contrast=\"auto\">Windows 11<\/span><\/b><span data-contrast=\"auto\">. This work is timebound and needs to be completed by\u00a0<\/span><b><span data-contrast=\"auto\">early September 2026<\/span><\/b><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Below are some\u00a0common questions\u00a0to help you understand\u00a0what\u2019s\u00a0happening and what you can expect.<\/span><br \/>\n<span data-contrast=\"auto\">Please\u00a0read through\u00a0the FAQs before contacting\u00a0the IT Service Desk.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<div id=\"faq-3539\" class=\"arconix-faq-wrap\"><div id=\"faq-WhyareweupgradingtoWindows11\" class=\"arconix-faq-title faq-closed\">Why are we upgrading to Windows 11?<\/div><div class=\"arconix-faq-content faq-closed\"><ol>\n<li><b><span data-contrast=\"auto\"> Windows 10 is no longer supported<\/span><\/b><\/li>\n<\/ol>\n<p><span data-contrast=\"auto\">Windows 10 reached its\u00a0<\/span><b><span data-contrast=\"auto\">End of Life in October 2025<\/span><\/b><span data-contrast=\"auto\">. We are currently in a grace period that lasts until\u00a0<\/span><b><span data-contrast=\"auto\">September 2026<\/span><\/b><span data-contrast=\"auto\">, after which Microsoft will stop providing essential security updates.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<ol start=\"2\">\n<li><b><span data-contrast=\"auto\"> Avoiding large additional costs<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ol>\n<p><span data-contrast=\"auto\">If we\u00a0don\u2019t\u00a0complete the upgrade by September 2026, the organisation would have to pay\u00a0<\/span><b><span data-contrast=\"auto\">substantial extra support fees<\/span><\/b><span data-contrast=\"auto\">\u00a0just to receive basic security\u00a0upgrades.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<ol start=\"3\">\n<li><b><span data-contrast=\"auto\"> Improved security and compliance<\/span><\/b><\/li>\n<\/ol>\n<p><span data-contrast=\"auto\">Staying on an outdated operating system creates security risks and may place us out of compliance with\u00a0cyber-insurance\u00a0and industry standards.<\/span><br \/>\n<span data-contrast=\"auto\">Windows 11 includes stronger built-in protections, such as:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Hardware based\u00a0security<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Better identity protection<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Improved malware defences<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">These features help protect\u00a0kaimahi,\u00a0\u0101konga\u00a0and\u00a0the\u00a0organisation.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<ol start=\"4\">\n<li><b><span data-contrast=\"auto\"> Better performance and experience<\/span><\/b><\/li>\n<\/ol>\n<p><span data-contrast=\"auto\">Windows 11 is designed to run smoothly on modern hardware and works better with Microsoft 365 apps. It supports today\u2019s work patterns without changing the way you use your everyday tools.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<ol start=\"5\">\n<li><b><span data-contrast=\"auto\">Future-readytechnology<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ol>\n<p><span data-contrast=\"auto\">Upgrading now ensures we stay compatible with upcoming Microsoft features and avoids a rushed, large scale upgrade later on.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<\/div><\/div>\n<div id=\"faq-3543\" class=\"arconix-faq-wrap\"><div id=\"faq-Whatischangingandwhatisnt\" class=\"arconix-faq-title faq-closed\">What is changing (and what isn\u2019t)?<\/div><div class=\"arconix-faq-content faq-closed\"><p><b><span data-contrast=\"auto\">What\u00a0<\/span><\/b><b><i><span data-contrast=\"auto\">is<\/span><\/i><\/b><b><span data-contrast=\"auto\">\u00a0changing<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">The\u00a0<\/span><b><span data-contrast=\"auto\">operating system<\/span><\/b><span data-contrast=\"auto\">\u00a0(Windows 10 \u2192 Windows 11).<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Access to\u00a0some non-approved\u00a0software\/applications\u00a0<\/span><i><span data-contrast=\"auto\">may\u00a0<\/span><\/i><span data-contrast=\"auto\">change<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"auto\">What\u00a0<\/span><\/b><b><i><span data-contrast=\"auto\">is not<\/span><\/i><\/b><b><span data-contrast=\"auto\">\u00a0changing<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Core\u00a0software\/applications &amp; programs<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Your files, folders, and settings<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Your security access<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">How you use your core tools<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">This is a standard upgrade, so\u00a0all\u00a0core applications,\u00a0files\u00a0and bookmarks etc\u00a0you need for work will\u00a0remain where they are,\u00a0following\u00a0some\u00a0prep work that we will provide instructions for.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<\/div><\/div>\n<div id=\"faq-3546\" class=\"arconix-faq-wrap\"><div id=\"faq-Howwilltherolloutwork\" class=\"arconix-faq-title faq-closed\">How will the rollout work?<\/div><div class=\"arconix-faq-content faq-closed\"><p><b><span data-contrast=\"auto\">Phased rollout<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We will roll out the upgrade\u00a0<\/span><b><span data-contrast=\"auto\">department by department<\/span><\/b><span data-contrast=\"auto\">. This helps us finish on time and reduces disruption.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Depending on your device, one of two things will happen:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<ol>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Segoe UI,Times New Roman\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Some staff will receive a new laptop<\/span><\/b><span data-contrast=\"auto\">, or<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ol>\n<ol>\n<li aria-setsize=\"-1\" data-leveltext=\"%1.\" data-font=\"Segoe UI,Times New Roman\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Some staff will be given a loan laptop for the day<\/span><\/b><span data-contrast=\"auto\">\u00a0while their device is upgraded.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ol>\n<p><b><span data-contrast=\"auto\">Support from the IT team<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The IT\/Digital team will be available throughout the rollout. After your upgrade,\u00a0we\u2019ll\u00a0be ready to help with things like:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Docking stations<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Monitors<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Specialist or\u00a0faculty-specific\u00a0software<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/div><\/div>\n<div id=\"faq-3548\" class=\"arconix-faq-wrap\"><div id=\"faq-Whatdoweneedfromstaff\" class=\"arconix-faq-title faq-closed\">What do we need from staff?<\/div><div class=\"arconix-faq-content faq-closed\"><p><b><span data-contrast=\"auto\">\u00a01. Department \u201cChange Champions\u201d<\/span><\/b><\/p>\n<p><span data-contrast=\"auto\">Each department will be asked to nominate a\u00a0Change Champion\u00a0who will coordinate scheduling, communication, and rollout planning with the project team.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If you\u00a0haven\u2019t\u00a0already, please send your department\u2019s Change Champion\u00a0contact details to\u00a0<\/span><b><span data-contrast=\"auto\">Katie Barden \u2013\u00a0<\/span><\/b><a href=\"mailto:kbarden@unitec.ac.nz\"><b><span data-contrast=\"none\">kbarden@unitec.ac.nz<\/span><\/b><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">\u00a02. Pre-update backup of your local files and bookmarks\u00a0<\/span><\/b><\/p>\n<p><span data-contrast=\"auto\">Prior to your device being upgraded, we will provide you with instructions for how to save all your local files to One Drive, as well as how to sync or backup Favourites\/Bookmarks in Microsoft Edge. This will ensure a smooth transition once you are working from Windows 11.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">\u00a03. Post-update instructions<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You will receive instructions for what to expect after you receive your Windows 11 laptop, from switch-on right up to desktop access (including screenshots and timing)\u00a0and how &amp; where to download all the applications\u00a0or software\u00a0you\u00a0require.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<\/div><\/div>\n<div id=\"faq-3550\" class=\"arconix-faq-wrap\"><div id=\"faq-Willthisdisruptmywork\" class=\"arconix-faq-title faq-closed\">Will this disrupt my work?<\/div><div class=\"arconix-faq-content faq-closed\"><p><span data-contrast=\"auto\">We will work directly with each department to plan the upgrade at a time that causes\u00a0<\/span><b><span data-contrast=\"auto\">as little disruption as possible<\/span><\/b><span data-contrast=\"auto\">.<\/span><br \/>\n<span data-contrast=\"auto\">Most staff will be able to continue working normally either on:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">their newly upgraded device, or<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">a loan laptop provided for the day.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/div><\/div>\n<div id=\"faq-3552\" class=\"arconix-faq-wrap\"><div id=\"faq-WhocanIcontactifIhavequestions\" class=\"arconix-faq-title faq-closed\">Who can I contact if I have questions?<\/div><div class=\"arconix-faq-content faq-closed\"><p><span class=\"TextRun SCXW158299291 BCX8\" lang=\"EN-NZ\" xml:lang=\"EN-NZ\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW158299291 BCX8\">Your department\u2019s\u00a0<\/span><span class=\"NormalTextRun SCXW158299291 BCX8\">Change Champion<\/span><span class=\"NormalTextRun SCXW158299291 BCX8\">\u00a0will be your first point of communication<\/span><span class=\"NormalTextRun SCXW158299291 BCX8\">\u00a0and will be in touch with you soon.\u00a0<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW158299291 BCX8\"><span class=\"SCXW158299291 BCX8\">\u00a0<\/span><br class=\"SCXW158299291 BCX8\" \/><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW158299291 BCX8\"><span class=\"SCXW158299291 BCX8\">\u00a0<\/span><br class=\"SCXW158299291 BCX8\" \/><\/span><span class=\"TextRun SCXW158299291 BCX8\" lang=\"EN-NZ\" xml:lang=\"EN-NZ\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW158299291 BCX8\">You can also reach out to the IT\/Digital Team via the standard service desk channels at any time.<\/span><\/span><span class=\"EOP SCXW158299291 BCX8\" data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:300}\">\u00a0<\/span><\/p>\n<\/div><\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As part of our ongoing programme to strengthen and modernise our digital<\/p>\n","protected":false},"author":177,"featured_media":0,"parent":32,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_cbd_carousel_blocks":"[]","_crdt_document":"","footnotes":""},"class_list":["post-3537","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/pages\/3537","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/users\/177"}],"replies":[{"embeddable":true,"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/comments?post=3537"}],"version-history":[{"count":3,"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/pages\/3537\/revisions"}],"predecessor-version":[{"id":3554,"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/pages\/3537\/revisions\/3554"}],"up":[{"embeddable":true,"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/pages\/32"}],"wp:attachment":[{"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/media?parent=3537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}