{"id":2961,"date":"2020-08-19T23:24:01","date_gmt":"2020-08-19T23:24:01","guid":{"rendered":"http:\/\/icts.manukau.ac.nz\/?page_id=2961"},"modified":"2021-05-10T11:31:45","modified_gmt":"2021-05-09T23:31:45","slug":"how-to-access-learner-portal","status":"publish","type":"page","link":"https:\/\/techservices.manukau.ac.nz\/index.php\/how-to-access-learner-portal\/","title":{"rendered":"How to access Learner Portal"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The&nbsp;Learner&nbsp;Portal&nbsp;is&nbsp;a central location where students&nbsp;can&nbsp;find information about their enrolments,\u202fresults, student finances, track attendance as well as&nbsp;links to other MIT resources&nbsp;\u2013&nbsp;i.e.&nbsp;academic staff.\u202f&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>IMPORTANT<\/strong>:&nbsp;&nbsp;Learner Portal&nbsp;uses&nbsp;a&nbsp;<em><strong>different&nbsp;<\/strong><\/em> password to the one you&nbsp;currently&nbsp;use&nbsp;to access&nbsp;other&nbsp;MIT services.&nbsp;Follow the steps below to access the Learner Portal.&nbsp; <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step&nbsp;1&nbsp;|&nbsp;Obtain your username\/password for Learner Portal&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your Learner Portal username and password details are sent to your&nbsp;MIT email address&nbsp;when you first enrol in a course.&nbsp;Please check your email.&nbsp;<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><em>Note:\u00a0If you haven\u2019t received\u00a0this email, continue with the instructions to reset your password or contact\u00a0<a href=\"mailto:lppr@manukau.ac.nz\">lppr@manukau.ac.nz<\/a>\u00a0to request your Learning Portal login details.<\/em>\u00a0<\/pre>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step&nbsp;2 |&nbsp;Logging into Learner Portal&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1.  Go to the Learner Portal login page by clicking on this link &#8211;&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/learnerportal.manukau.ac.nz\/\" target=\"_blank\">https:\/\/learnerportal.manukau.ac.nz\/&nbsp;<\/a><\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><em>Note:&nbsp; You can also access to the Learner Portal via links on our MIT website or the home page (see below).<\/em>&nbsp;<\/pre>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"http:\/\/www.manukau.ac.nz\/\" target=\"_blank\" rel=\"noreferrer noopener\">manukau.ac.nz<\/a>.&nbsp; Learner Portal link is at the top of the page.&nbsp;<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"588\" height=\"126\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-25.png\" alt=\"\" class=\"wp-image-2963\" srcset=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-25.png 588w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-25-300x64.png 300w\" sizes=\"auto, (max-width: 588px) 100vw, 588px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"http:\/\/home.manukau.ac.nz\/\" target=\"_blank\" rel=\"noreferrer noopener\">home.manukau.ac.nz<\/a>.&nbsp; Learner Portal link is at the bottom of the page&nbsp;<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"594\" height=\"134\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-28.png\" alt=\"\" class=\"wp-image-2966\" srcset=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-28.png 594w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-28-300x68.png 300w\" sizes=\"auto, (max-width: 594px) 100vw, 594px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">2.  Type in your Learner Portal login details&nbsp;and click on the Login button.&nbsp; You should now be logged into your Learner Portal account.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"268\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-29.png\" alt=\"\" class=\"wp-image-2967\" srcset=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-29.png 640w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-29-300x126.png 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Forgotten your password?&nbsp;<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">1.  If you have forgotten your password, under the&nbsp;Learner Portal&nbsp;login button click on the \u201cForgot your password?\u201d link.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"294\" height=\"108\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-26.png\" alt=\"\" class=\"wp-image-2964\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">2.  Type in your username or email and click on submit.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"244\" height=\"292\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-27.png\" alt=\"\" class=\"wp-image-2965\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3.  A message should appear notifying you that an email was sent.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"178\" height=\"94\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-30.png\" alt=\"\" class=\"wp-image-2968\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">4.  Check your emails and follow the prompts to reset your password (you will be also asked a security question).&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.  You should&nbsp;now&nbsp;be able to access Learner Portal.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.  If you are still having issues, please\u00a0email the Learner Portal Help on\u00a0<a href=\"mailto:lppr@manukau.ac.nz\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>lppr@manukau.ac.nz<\/strong><\/a>\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For any&nbsp;other&nbsp;MIT-based IT issues, you can contact Technology Services Service Desk&nbsp;on&nbsp;&nbsp;<br><strong>0800 62 62 52<\/strong>&nbsp;(option 3)&nbsp;or&nbsp;<strong>09 968 7676<\/strong>&nbsp;(option 2)&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"436\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-1.jpeg\" alt=\"\" class=\"wp-image-2970\" srcset=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-1.jpeg 1024w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-1-300x128.jpeg 300w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/image-1-768x327.jpeg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"> <strong><a href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2020\/08\/Student-How-to-access-Learner-Portal.pdf\">Download PDF document here<\/a><\/strong> <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The&nbsp;Learner&nbsp;Portal&nbsp;is&nbsp;a central location where students&nbsp;can&nbsp;find information about their enrolments,\u202fresults, student finances, track<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_cbd_carousel_blocks":"[]","_crdt_document":"","footnotes":""},"class_list":["post-2961","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/pages\/2961","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/comments?post=2961"}],"version-history":[{"count":6,"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/pages\/2961\/revisions"}],"predecessor-version":[{"id":3126,"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/pages\/2961\/revisions\/3126"}],"wp:attachment":[{"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/media?parent=2961"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}