{"id":1075,"date":"2016-07-14T23:32:31","date_gmt":"2016-07-14T23:32:31","guid":{"rendered":"http:\/\/icts.manukau.ac.nz\/?page_id=1075"},"modified":"2020-04-06T00:15:01","modified_gmt":"2020-04-06T00:15:01","slug":"skype-for-business-2","status":"publish","type":"page","link":"https:\/\/techservices.manukau.ac.nz\/index.php\/staff-guides\/skype-for-business-2\/","title":{"rendered":"Skype for Business"},"content":{"rendered":"<p>This guide is for people who are new to Skype for Business and provides information on how to begin using it to communicate with colleagues. Skype for Business was formerly known as Lync but was re-branded under the current release name after Microsoft acquired Skype. It is a communications platform that allows you to interact with your contacts using instant messaging (IM), audio and video conversations, and Skype for Business Meetings.<\/p>\n<h4><span style=\"color: #dd3333;\">Quick Reference Guides<br \/>\n(Downloadable Documents)<\/span><\/h4>\n<div id=\"faq-1307\" class=\"arconix-faq-wrap\"><div id=\"faq-SkypeforBusinessCheatsheets\" class=\"arconix-faq-title faq-closed\">Skype for Business Cheat sheets<\/div><div class=\"arconix-faq-content faq-closed\"><p><strong><span style=\"color: #dd3333;\"><a style=\"color: #dd3333;\" href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/09\/SkypeforBusinessQuickStartGuide-AudioSetupandMakingCalls.pdf\" target=\"_blank\">Quick Start Guide-AudioSetup and Making Calls<\/a><\/span><\/strong><\/p>\n<p><strong><span style=\"color: #dd3333;\"><a style=\"color: #dd3333;\" href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/09\/SkypeforBusinessQuickStartGuide-ContactsPresenceandIM.pdf\" target=\"_blank\">Quick Start Guide-Contacts Presence and IM<\/a><\/span><\/strong><\/p>\n<p><strong><span style=\"color: #dd3333;\"><a style=\"color: #dd3333;\" href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/09\/SkypeforBusinessQuickStartGuide-Meetings.pdf\" target=\"_blank\">Quick Start Guide-Meetings<\/a><\/span><\/strong><\/p>\n<p><strong><span style=\"color: #dd3333;\"><a style=\"color: #dd3333;\" href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/09\/SkypeforBusinessQuickStartGuide-SharingandCollaboration.pdf\" target=\"_blank\">Quick Start Guide-Sharing and Collaboration<\/a><\/span><\/strong><\/p>\n<p><strong><span style=\"color: #dd3333;\"><a style=\"color: #dd3333;\" href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/09\/SkypeforBusinessQuickStartGuide-Video.pdf\" target=\"_blank\">Quick Start Guide-Video<\/a><\/span><\/strong><\/p>\n<p><span style=\"color: #993300;\"><strong><a style=\"color: #993300;\" href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/12\/SFB-SmartPhone-Quick-Guide-V1.2.pdf\" target=\"_blank\"><span style=\"color: #dd3333;\">Quick Start Guide-Installing SFB\u00a0(iPhone\/iPad)<\/span><\/a><\/strong><\/span><\/p>\n<div class=\"arconix-faq-to-top\"><a href=\"#faq-SkypeforBusinessCheatsheets\">Return to Top<\/a><\/div><\/div><\/div>\n<p>&nbsp;<\/p>\n<h4><span style=\"color: #dd3333;\">Skype for Business headset &amp;<br \/>\nPhones Guide<\/span><\/h4>\n<div id=\"faq-1385\" class=\"arconix-faq-wrap\"><div id=\"faq-AudioDeviceGuide\" class=\"arconix-faq-title faq-closed\">Audio Device Guide<\/div><div class=\"arconix-faq-content faq-closed\"><p><a href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2017\/01\/SFB-Audio-Devices-V3.pdf\" target=\"_blank\">Skype for Business Audio devices<\/a><\/p>\n<\/div><\/div>\n<h4><span style=\"color: #dd3333;\">Online Guides<br \/>\nQuick Intro<\/span><\/h4>\n<div id=\"faq-1086\" class=\"arconix-faq-wrap\"><div id=\"faq-QuickvideoIntroductionintoSkypeforBusiness\" class=\"arconix-faq-title faq-closed\">Quick video Introduction into Skype for Business<\/div><div class=\"arconix-faq-content faq-closed\"><p><iframe loading=\"lazy\" width=\"853\" height=\"480\" src=\"https:\/\/www.youtube.com\/embed\/PRJqMuwW5yc?rel=0\" frameborder=\"0\" allowfullscreen><\/iframe> <\/p>\n<\/div><\/div>\n<div id=\"faq-1081\" class=\"arconix-faq-wrap\"><div id=\"faq-FeaturesoverviewofSkypeforBusiness\" class=\"arconix-faq-title faq-closed\">Features overview of Skype for Business<\/div><div class=\"arconix-faq-content faq-closed\"><p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/7_c4zVJ739M?rel=0\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div><\/div>\n<div id=\"faq-1078\" class=\"arconix-faq-wrap\"><div id=\"faq-HowtolaunchSkypeforBusinessforfirsttime\" class=\"arconix-faq-title faq-closed\">How to launch Skype for Business for first time<\/div><div class=\"arconix-faq-content faq-closed\"><p>The Skype for Business Windows client should have been installed already on your computer and will be part of Microsoft Office package<\/p>\n<ol id=\"l1\">\n<li>Click the <b>Windows <\/b><strong>Start button<\/strong> at the bottom left of your screen<\/li>\n<li>Select <b>All Programs <\/b>&gt; <b>Microsoft Office 2013 <\/b>&gt; <b>Skype for Business 2015<\/b><\/li>\n<\/ol>\n<p>Or you can search for Skype for Business in window search box<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-1092\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/07\/Window-7-SFB.png\" alt=\"Window 7 SFB\" width=\"421\" height=\"534\" srcset=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/07\/Window-7-SFB.png 636w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/07\/Window-7-SFB-236x300.png 236w\" sizes=\"auto, (max-width: 421px) 100vw, 421px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div>\n<div id=\"faq-1256\" class=\"arconix-faq-wrap\"><div id=\"faq-BasicLayoutforSFB\" class=\"arconix-faq-title faq-closed\">Basic Layout for SFB<\/div><div class=\"arconix-faq-content faq-closed\"><p><a href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Skype-for-Business-Main-windows.pdf\" target=\"_blank\">View as PDF<\/a> or [media-downloader media_id=&#8221;1257&#8243; texts=&#8221;Download here &#8220;]<\/p>\n<p><b class=\"ocpLegacyBold\">This is the main window.<\/b> It&#8217;s where your contacts are listed&#8211;so it functions as the hub of all of your Skype for Business activities.<\/p>\n<p><img decoding=\"async\" title=\"The Skype for Business Contacts window, diagrammed\" src=\"https:\/\/support.content.office.net\/en-us\/media\/eb902505-90c1-41d5-b963-4197a5e8bd2f.png\" alt=\"The Skype for Business Contacts window, diagrammed\" \/><\/p>\n<p>If you click the IM button <img decoding=\"async\" title=\"IM button\" src=\"https:\/\/support.content.office.net\/en-us\/media\/00f3b80f-ee52-4258-8d37-d7801f2329c1.png\" alt=\"IM button\" \/> , you&#8217;ll get the conversation window.<\/p>\n<p class=\"ocpAlertSection\"><b class=\"ocpNote\">Tip:<\/b>\u00a0You can also just double-click a contact&#8217;s picture to open the conversation window and start an IM.<\/p>\n<p><b class=\"ocpLegacyBold\">This is the conversation (IM) window.<\/b><\/p>\n<p><img decoding=\"async\" title=\"Skype for Business IM pane, diagrammed\" src=\"https:\/\/support.content.office.net\/en-us\/media\/02bc8d65-3fca-47d4-9303-62abfc60d956.png\" alt=\"Skype for Business IM pane, diagrammed\" \/><\/p>\n<p>Click the happy face to add emoticons to your IM.<\/p>\n<p><img decoding=\"async\" title=\"Skype for Business IM emoticons\" src=\"https:\/\/support.content.office.net\/en-us\/media\/f626a5af-131f-4d1d-adfe-23cb606b8075.png\" alt=\"Skype for Business IM emoticons\" \/><\/p>\n<p><b class=\"ocpLegacyBold\">And this is the meeting window <\/b><\/p>\n<p><img decoding=\"async\" title=\"Skype for Business meetings window, IM pane, diagrammed\" src=\"https:\/\/support.content.office.net\/en-us\/media\/89efaca6-1ea1-40a1-b634-d481c0bfb465.png\" alt=\"Skype for Business meetings window, IM pane, diagrammed\" \/><\/p>\n<p><img decoding=\"async\" title=\"Skype for Business meetings window, meeting pane, diagrammed\" src=\"https:\/\/support.content.office.net\/en-us\/media\/9415f5c8-5963-4843-bc27-63bc60810d9f.png\" alt=\"Skype for Business meetings window, meeting pane, diagrammed\" \/><\/p>\n<div class=\"arconix-faq-to-top\"><a href=\"#faq-BasicLayoutforSFB\">Return to Top<\/a><\/div><\/div><\/div>\n<div id=\"faq-1307\" class=\"arconix-faq-wrap\"><div id=\"faq-SkypeforBusinessCheatsheets\" class=\"arconix-faq-title faq-closed\">Skype for Business Cheat sheets<\/div><div class=\"arconix-faq-content faq-closed\"><p><strong><span style=\"color: #dd3333;\"><a style=\"color: #dd3333;\" href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/09\/SkypeforBusinessQuickStartGuide-AudioSetupandMakingCalls.pdf\" target=\"_blank\">Quick Start Guide-AudioSetup and Making Calls<\/a><\/span><\/strong><\/p>\n<p><strong><span style=\"color: #dd3333;\"><a style=\"color: #dd3333;\" href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/09\/SkypeforBusinessQuickStartGuide-ContactsPresenceandIM.pdf\" target=\"_blank\">Quick Start Guide-Contacts Presence and IM<\/a><\/span><\/strong><\/p>\n<p><strong><span style=\"color: #dd3333;\"><a style=\"color: #dd3333;\" href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/09\/SkypeforBusinessQuickStartGuide-Meetings.pdf\" target=\"_blank\">Quick Start Guide-Meetings<\/a><\/span><\/strong><\/p>\n<p><strong><span style=\"color: #dd3333;\"><a style=\"color: #dd3333;\" href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/09\/SkypeforBusinessQuickStartGuide-SharingandCollaboration.pdf\" target=\"_blank\">Quick Start Guide-Sharing and Collaboration<\/a><\/span><\/strong><\/p>\n<p><strong><span style=\"color: #dd3333;\"><a style=\"color: #dd3333;\" href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/09\/SkypeforBusinessQuickStartGuide-Video.pdf\" target=\"_blank\">Quick Start Guide-Video<\/a><\/span><\/strong><\/p>\n<p><span style=\"color: #993300;\"><strong><a style=\"color: #993300;\" href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/12\/SFB-SmartPhone-Quick-Guide-V1.2.pdf\" target=\"_blank\"><span style=\"color: #dd3333;\">Quick Start Guide-Installing SFB\u00a0(iPhone\/iPad)<\/span><\/a><\/strong><\/span><\/p>\n<div class=\"arconix-faq-to-top\"><a href=\"#faq-SkypeforBusinessCheatsheets\">Return to Top<\/a><\/div><\/div><\/div>\n<h4><span style=\"color: #dd3333;\">Specific Features<br \/>\nCall Transfer<\/span><\/h4>\n<div id=\"faq-1096\" class=\"arconix-faq-wrap\"><div id=\"faq-HowtodirectorblindtransferaSkypeforBusinesscall\" class=\"arconix-faq-title faq-closed\">How to direct or blind transfer a Skype for Business call<\/div><div class=\"arconix-faq-content faq-closed\"><p><a href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Transfer-call-Direct.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">View in PDF <\/a>or\u00a0[media-downloader media_id=&#8221;1262&#8243; texts=&#8221;Download here&#8221;]<\/p>\n<p>You can transfer a Skype for Business call to another person or number. For example, if you need someone else to handle the call, you can direct transfer to them. Or if you need to leave your office, but want to continue your conversation, you can transfer the call to your cell phone.<\/p>\n<p>1.Click on the <strong>pop-up<\/strong> to accept the call.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/deakin.service-now.com\/sys_attachment.do?sys_id=4de6533e4f3f1600ffc83d501310c733\" alt=\"pop up window\" width=\"129\" height=\"157\" align=\"bottom\" border=\"1\" \/><\/p>\n<p>2. When you need to <strong>direct transfer , <\/strong>click on<strong> Call Control <\/strong>and select<strong>\u00a0<\/strong> <strong>Transfer<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/deakin.service-now.com\/sys_attachment.do?sys_id=01e6533e4f3f1600ffc83d501310c730\" alt=\"call controls\" width=\"121\" height=\"56\" align=\"bottom\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1097\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/07\/Call-transfer-.png\" alt=\"Call transfer\" width=\"450\" height=\"509\" srcset=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/07\/Call-transfer-.png 511w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/07\/Call-transfer--265x300.png 265w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/p>\n<p>3. Search for the person you need to transfer and click transfer to finish.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1098\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/07\/transfer-call-to.png\" alt=\"transfer call to\" width=\"1479\" height=\"778\" srcset=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/07\/transfer-call-to.png 1479w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/07\/transfer-call-to-300x158.png 300w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/07\/transfer-call-to-768x404.png 768w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/07\/transfer-call-to-1024x539.png 1024w\" sizes=\"auto, (max-width: 1479px) 100vw, 1479px\" \/><\/p>\n<h4>Refer to below video for visual instruction<\/h4>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/fnE1-r1n3MU?rel=0\" width=\"640\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div>\n<div id=\"faq-1103\" class=\"arconix-faq-wrap\"><div id=\"faq-HowtoassisttransferacallinSkypeforBusiness\" class=\"arconix-faq-title faq-closed\">How to assist transfer a call in Skype for Business<\/div><div class=\"arconix-faq-content faq-closed\"><div class=\"arconix-faq-content faq-open\">\n<p><a href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Transfer-call-Announce.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">View in PDF<\/a> or [media-downloader media_id=&#8221;1260&#8243; texts=&#8221;Download here&#8221;]<\/p>\n<p>When transferring an incoming call to another person in Skype for Business, sometimes it is <strong>preferable to announce the call to the recipient<\/strong> before completing the transfer.<\/p>\n<p>1.Click on the<span class=\"Apple-converted-space\">\u00a0<\/span><strong>pop-up<\/strong><span class=\"Apple-converted-space\">\u00a0<\/span>to accept the call.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/deakin.service-now.com\/sys_attachment.do?sys_id=4de6533e4f3f1600ffc83d501310c733\" alt=\"pop up window\" width=\"129\" height=\"157\" align=\"bottom\" border=\"1\" \/><\/p>\n<p>2. When you need to <strong>transfer <\/strong>a call<strong>,<span class=\"Apple-converted-space\">\u00a0<\/span><\/strong>click on<strong><span class=\"Apple-converted-space\">\u00a0<\/span>Call Control\u00a0 <\/strong>and you can choose select &#8220;Hold&#8221;<\/p>\n<p><em>Placing the call on hold is optional &#8211; the call will be automatically placed on hold when you make a new call to the intended recipient. However, it can feel more familiar to place the call on Hold yourself if you prefer<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/deakin.service-now.com\/sys_attachment.do?sys_id=01e6533e4f3f1600ffc83d501310c730\" alt=\"call controls\" width=\"121\" height=\"56\" align=\"bottom\" \/><\/p>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1104\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/07\/Call-hold.png\" alt=\"Call hold\" width=\"511\" height=\"578\" srcset=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/07\/Call-hold.png 511w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/07\/Call-hold-265x300.png 265w\" sizes=\"auto, (max-width: 511px) 100vw, 511px\" \/><\/p>\n<p><em>A banner will display on the original conversation window showing that the call is on hold.<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/deakin.service-now.com\/sys_attachment.do?sys_id=45e6533e4f3f1600ffc83d501310c732\" alt=\"banner\" width=\"374\" height=\"40\" align=\"bottom\" \/><\/p>\n<p>3. Make a new call to the <strong>intended recipient <\/strong>( so that you can let them know who is waiting for them on call ) Open <strong>Skype for Business main window<\/strong> and search and call intended party<\/p>\n<p>Type the name of the recipient in the search box, or find them in your Contacts List.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/deakin.service-now.com\/sys_attachment.do?sys_id=45e6533e4f3f1600ffc83d501310c734\" alt=\"typing the name\" width=\"385\" height=\"170\" align=\"bottom\" border=\"1\" \/><\/p>\n<p>4.Hover over their profile photo to reveal the options, then click\u00a0the <strong>Call<\/strong> icon.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/deakin.service-now.com\/sys_attachment.do?sys_id=89e6533e4f3f1600ffc83d501310c731\" alt=\"call icon\" width=\"436\" height=\"58\" align=\"bottom\" \/><\/p>\n<p><em>A new conversation window opens for the selected contact.<\/em><br \/>\n5.When you are ready to complete the transfer, click the <strong>Call Controls<\/strong> icon in <strong>either<\/strong> call window.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/deakin.service-now.com\/sys_attachment.do?sys_id=01e6533e4f3f1600ffc83d501310c730\" alt=\"call controls\" width=\"121\" height=\"56\" align=\"bottom\" \/><br \/>\n6.Select the\u00a0<strong>Transfer<\/strong> icon &#8211; any open conversations are listed in the Transfer Call window.<br \/>\n7.Select the conversation with the intended recipient, then click <strong>Transfer<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/deakin.service-now.com\/sys_attachment.do?sys_id=cde6533e4f3f1600ffc83d501310c731\" alt=\"choose a contact window\" width=\"251\" height=\"112\" align=\"bottom\" \/><\/p>\n<p><em>The call is transferred and you will be dropped out of the call &#8211; both conversation windows will close automatically.\u00a0<strong><br \/>\n<\/strong><\/em><\/p>\n<p>&nbsp;<\/p>\n<h4>See below video for more visual instruction<\/h4>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/b5T0SlWnZgY?rel=0\" width=\"640\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<div class=\"arconix-faq-to-top\"><a href=\"#faq-HowtoassisttransferacallinSkypeforBusiness\">Return to Top<\/a><\/div><\/div><\/div>\n<h4><span style=\"color: #dd3333;\">Voicemail<\/span><\/h4>\n<p>Change greeting or Setup voicemail<\/p>\n<div id=\"faq-1171\" class=\"arconix-faq-wrap\"><div id=\"faq-ChangeSFBvoicemailgreetings\" class=\"arconix-faq-title faq-closed\">Change SFB voicemail greetings<\/div><div class=\"arconix-faq-content faq-closed\"><div id=\"faq-1183\" class=\"arconix-faq-wrap\"><div id=\"faq-WindowsVoicemailSetup\" class=\"arconix-faq-title faq-closed\">Windows Voicemail Setup<\/div><div class=\"arconix-faq-content faq-closed\"><p>Click on link to <a href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Voicemail-SFB-windows.pdf\" target=\"_blank\">View in PDF <\/a> or [media-downloader media_id=&#8221;1184&#8243; texts=&#8221;Download here&#8221;]<\/p>\n<p><strong>To set your voicemail message<\/strong><\/p>\n<p>1.Open skype for Business.<\/p>\n<p>2.Select the Phone icon.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1187\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/SFB-dialpad.png\" alt=\"SFB dialpad\" width=\"504\" height=\"555\" srcset=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/SFB-dialpad.png 504w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/SFB-dialpad-272x300.png 272w\" sizes=\"auto, (max-width: 504px) 100vw, 504px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1189\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Voicemail-150x150.png\" alt=\"Voicemail Icon\" width=\"77\" height=\"77\" srcset=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Voicemail-150x150.png 150w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Voicemail.png 225w\" sizes=\"auto, (max-width: 77px) 100vw, 77px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>This is the voicemail Icon<\/p>\n<p>&nbsp;<\/p>\n<p>3. Click on voicemail icon to get the pull-down menu and select \u201cChange Greetings\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1210\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Voicemail-option-Window.png\" alt=\"Voicemail option Window\" width=\"810\" height=\"886\" srcset=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Voicemail-option-Window.png 810w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Voicemail-option-Window-274x300.png 274w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Voicemail-option-Window-768x840.png 768w\" sizes=\"auto, (max-width: 810px) 100vw, 810px\" \/><\/p>\n<p>4.Call will be made to voicemail automatically, follow the voice prompts to set your voicemail greeting or change other settings if needed.<\/p>\n<\/div><\/div>\n<div id=\"faq-1173\" class=\"arconix-faq-wrap\"><div id=\"faq-MacVoicemailSetup\" class=\"arconix-faq-title faq-closed\">Mac Voicemail Setup<\/div><div class=\"arconix-faq-content faq-closed\"><p>Click on link to <a href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Voicemail-Setup-SFB-Mac.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">view in PDF<\/a> or [media-downloader media_id=&#8221;1174&#8243; texts=&#8221;Download here&#8221;]<\/p>\n<p><strong>To set your voicemail message<\/strong><\/p>\n<p>1.Open Skype for Business.<\/p>\n<p>2.Select the Phone icon.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1213 size-full\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Mac-phone.png\" alt=\"Mac phone\" width=\"534\" height=\"779\" srcset=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Mac-phone.png 534w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Mac-phone-206x300.png 206w\" sizes=\"auto, (max-width: 534px) 100vw, 534px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>3.<span style=\"text-decoration: underline;\"><strong>Click and hold key 1<\/strong><\/span> on the dial pad that shows Voicemail icon<\/p>\n<p><strong>Voicemail Icon<\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1189\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Voicemail-150x150.png\" alt=\"Voicemail Icon\" width=\"27\" height=\"27\" srcset=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Voicemail-150x150.png 150w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Voicemail.png 225w\" sizes=\"auto, (max-width: 27px) 100vw, 27px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1214\" src=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Mac-phone-voicemail.png\" alt=\"Mac phone voicemail\" width=\"534\" height=\"779\" srcset=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Mac-phone-voicemail.png 534w, https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Mac-phone-voicemail-206x300.png 206w\" sizes=\"auto, (max-width: 534px) 100vw, 534px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>4.Call will be made to voicemail automatically, follow the voice prompts to set your voicemail greeting.<br \/>\n&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<h4><span style=\"color: #dd3333;\">Presence and IM in Skype for Business<\/span><\/h4>\n<p><div id=\"faq-1220\" class=\"arconix-faq-wrap\"><div id=\"faq-ChangePresenceorIM\" class=\"arconix-faq-title faq-closed\">Change Presence or IM<\/div><div class=\"arconix-faq-content faq-closed\"><p>To be more detail information click <a href=\"https:\/\/techservices.manukau.ac.nz\/wp-content\/uploads\/2016\/08\/Presence-and-IM-SFB.pdf\">View in PDF<\/a> or [media-downloader media_id=&#8221;1247&#8243; texts=&#8221;Download here&#8221;]<\/p>\n<p>Below a short video showing information about Skype for Business Presence and IM.<br \/>\n<strong><em>Feel free to maximise the video to get a better experience<\/em><\/strong> .<br \/>\n<iframe loading=\"lazy\" style=\"width: 500px; height: 300px;\" src=\"\/\/videoplayercdn.osi.office.net\/hub\/?csid=ux-cms-en-us-msoffice&amp;uuid=69c3de8d-12a7-496e-ad04-54f65c638d27&amp;AutoPlayVideo=flase&amp;height=280&amp;width=420\" width=\"400\" height=\"250\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"yes\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<div class=\"arconix-faq-to-top\"><a href=\"#faq-ChangePresenceorIM\">Return to Top<\/a><\/div><\/div><\/div><br \/>\n&nbsp;<\/p>\n<h4><span style=\"color: #dd3333;\">Set up a Skype for Business meeting<br \/>\n<\/span><\/h4>\n<div id=\"faq-2124\" class=\"arconix-faq-wrap\"><div id=\"faq-SetupaSkypeforBusinessmeetinginOutlook\" class=\"arconix-faq-title faq-closed\">Set up a Skype for Business meeting in Outlook<\/div><div class=\"arconix-faq-content faq-closed\"><p><iframe src=\"\/\/videoplayercdn.osi.office.net\/hub\/?csid=ux-cms-en-us-msoffice&#038;uuid=75e4afea-911b-4a91-8374-ec7925ba4d46&#038;AutoPlayVideo=flase&#038;height=180&#038;width=320\" frameborder= \"0\" marginwidth= \"0\" marginheight= \"0\" scrolling= \"no\" allowfullscreen= \"\" style=\"width: 320px; height: 180px;\"><\/iframe><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This guide is for people who are new to Skype for Business<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":32,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_cbd_carousel_blocks":"[]","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-1075","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/pages\/1075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/comments?post=1075"}],"version-history":[{"count":35,"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/pages\/1075\/revisions"}],"predecessor-version":[{"id":2132,"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/pages\/1075\/revisions\/2132"}],"up":[{"embeddable":true,"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/pages\/32"}],"wp:attachment":[{"href":"https:\/\/techservices.manukau.ac.nz\/index.php\/wp-json\/wp\/v2\/media?parent=1075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}